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Position Description

We are looking for an enthusiastic Entry-Level Client Service Associate to join our dynamic team and provide exceptional client support. This role is perfect for individuals who thrive in a fast-paced, collaborative environment and are eager to grow their careers in the exciting world of event marketing.

Key Responsibilities:

• Client Support: Serve as the primary point of contact for clients, addressing inquiries and concerns with professionalism, enthusiasm, and a solutions-focused approach.
• Issue Resolution: Proactively troubleshoot and resolve client issues, escalating concerns when necessary, to ensure client satisfaction with timely, effective solutions.
• Record Keeping: Maintain accurate and detailed documentation of client interactions, event-related data, and outcomes to support continuous improvement in services.
• Team Collaboration: Partner with internal teams to ensure seamless event execution and enhance overall client relationships, driving positive customer experiences.

Qualifications:

• Strong Communication Skills: Exceptional verbal and written communication abilities to engage with clients and colleagues effectively.
• Problem-Solving Abilities: A proactive, detail-oriented approach to identify and resolve client concerns efficiently.
• Organizational Skills: Ability to multitask and prioritize responsibilities in a fast-paced, event-driven environment.
• Education: High school diploma or equivalent required; additional training or certifications in customer service or client relations are a plus.

What We Offer:

• Growth Opportunities: Unlock career advancement within our growing company, with access to professional development and training programs to enhance your skills.
• Collaborative Work Culture: Join a supportive, team-oriented environment that values innovation, collaboration, and individual contributions.
• Exciting Industry Experience: Gain hands-on exposure to the dynamic and high-energy world of event marketing, working with clients and contributing to impactful campaigns.
• Competitive Benefits: Enjoy a competitive starting compensation, performance-based bonuses, and other incentives.